Vermont Festivals/Roots on the River Vermont Festivals/Roots on the River

Roots on the River: Volunteer Info


Volunteer Info

This festival relies on the combined efforts of many volunteers and you will be a critical part of the team. Many people have volunteered before, but we've made a few changes, and ask that you read the following carefully. While volunteering is a great way to gain free admission to the festival and meet other music nuts, it is also a crucial part of this festival which, if done poorly, can have a negative impact for everyone here. However, we know you're volunteering out of love for the best music festival in Vermont, and thus you'll bring your A game! This is a lot to read, so please do so carefully (even if you've read it multiple times before). Take a breath, fix yourself a favorite beverage; we'll wait.

Without further ado, if you're ready to commit, here's what we need you to understand:

* How much volunteering is needed in exchange for a ticket? Eight hours (either all at once, or in two 4-hour shifts) scores you a full weekend pass.

* Your focus while assigned to your particular volunteer task must be on that task - not watching the show, chatting with friends, yakking on the phone, or texting your buddies about what a great time you’re having. For the period of time you are volunteering, you are a festival worker, not a guest. If that’s not something you can live with, then we’d welcome you to buy a ticket and enjoy the festival on your own terms.

* While you are volunteering, and particularly when wearing your festival ID, you may not consume alcohol or any illegal substances, either inside the fence or anywhere in the parking lot or adjacent areas. If this happens we will ask you to leave, and your volunteer pass will be revoked. We’ve only had to do that once, but it sucked for everyone.

* You need to be aware of when you are expected to arrive for your shift - someone else is probably waiting to be relieved, and we are counting on you to be there. Plan to arrive 15 minutes early if possible. If an emergency occurs and you need to be late or cancel, you must call volunteer coordinator Maridee Serebrov immediately and let her know. Please don't just email at the last minute. Additionally, you need to stay until your shift ends and you are relieved by staff or your volunteer replacement.

* The festival happens rain or shine. Yes, it’s a much better gig when it’s a beautiful day, but early June in Vermont can be fickle. Check the forecast and bring whatever you'll need to be comfortable, be that rain gear & fleece or shades, sunblock, and a big floppy hat. Comfy shoes are a must - you'll be on your feet a lot.

* Every volunteer job has an associated staff supervisor. If you run into a problem, need a bathroom break, or have to leave your assignment for any other reason, you must touch base with your supervisor, not just another volunteer. Please do not just abandon your post.

* All volunteers are responsible for enforcing the festival alcohol policy: no alcohol may enter or leave the festival grounds. Period. State liquor inspectors do visit, and any violations will be cause for the festival to be shut down. If you see violations and are not comfortable confronting the offenders, team up with another volunteer or your supervisor. Additionally, we are a smoke-free festival, so we all need to promptly and politely ask people to put out their cigarettes (or cigars, joints, e-cigs/vape pens, etc.) and direct them to the smoking area out of the fenced-in concert area.

* If you are handling money, you cannot let it out of your sight or hand it off to anyone else other than your supervisor or the volunteer who has been assigned to replace you. Remember also that tickets are cash and should be treated with the same respect.

* We need everyone to be friendly, welcoming, courteous and helpful to all festival guests. Please try to de-escalate any tensions diplomatically, remind people about rules gently and with good humor, and keep any whining under wraps. Please support your fellow volunteers if they are confronted with any problems and pitch in wherever you may be needed. We rarely have a problem; it is because our volunteers understand this and are ready to turn a potentially bad situation around.

And now, the really serious part - the Legal Stuff: On behalf of myself, my heirs, executors, administrators, next of kin, successors and assigns, and anyone else who might sue on my behalf, I HEREBY RELEASE AND FOREVER DISCHARGE VTF and its affiliated companies, along with their employees, agents, directors, officers, servants, successors, heirs, executors, administrators, vendors, independent contractors, sponsors, medical care providers, event producers, law enforcement agencies, governmental entities, and all other persons, firms, corporations, associations or partnerships (collectively the "Released Parties") of and from any and all claims, actions, causes of action, demands, rights, damages, costs, loss of service, expenses and compensation whatsoever, both economic and non-economic, for death, personal injury, or property damage, (collectively "Claims") which may arise of, result from or relate to my volunteer activities, including travel to/from the Event, including but not limited to any Claims for theft, damage to any equipment, negligence, permanent disability, Claims relating to the provision of first aid, medical care, medical treatment, or medical decisions (at the Event site or elsewhere), and any Claims for medical or hospital expenses and any Claims that might arise out of the negligence or gross negligence of the Released Parties. I assume any and all risks for injury to person or property, or any other consequence arising out of my volunteer service, including travel en route to and from the Event. I HEREBY WAIVE AND RELEASE MY LEGAL RIGHTS TO SUE FOR ANY INJURY OR OTHER DAMAGE ARISING OUT OF OR RESULTING FROM MY VOLUNTEER SERVICE. I further agree to indemnify and hold harmless the Released Parties from any and all expenses incurred, Claims made, or liabilities assessed against them, including but not limited to attorney fees and litigation expenses, arising out of or resulting from, directly or indirectly, in whole or in part, my breach or failure to abide by this Release Agreement, and my actions or inactions which cause injury, harm or damage to another person. All event volunteers must sign this document. Volunteers under age 18 must have a parent or legal guardian sign. You acknowledge and understand that the nature of volunteer activities that you may perform in the capacity as a volunteer may involve physical activity, contact with unidentified and/or unfamiliar persons, risk of physical injury to you or others, damage to your property, or other consequences which might result from your own actions and/or the actions, in actions or negligence of others, the rules of the Event, condition of the premises, weather conditions, or condition of any of the equipment used in connection with the Event. There may also be other risks not known or reasonably foreseeable.

Whew! This is a substantial list of requirements, but please trust that after many years of running this festival we have very good reasons to insist on a clear set of understandings about the roles and responsibilities of volunteers. We also have learned that if you have a better sense of what you’re being asked to do, then there are no unfortunate misunderstandings, and we all have a great festival. So, thank you again for stepping up to the plate! We couldn’t do it without you and we’re really looking forward to having you on the team this year!

Ray Massucco, Producer
Sue Martin, Co-Producer
Vermont Festivals LLC

RotR XIX Volunteer Agreement

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